We take your privacy very seriously and are committed to being transparent with how we use your personal data. This website (www.shopnokaoi.com), mobile application and any of our services and sites directing you to this Privacy Policy are controlled by Rilievi Group srl, Company number 01985831203, with registered office in Via del Triumvirato nr 22/3, 40132 Bologna (Italy) (collectively “we” or “us”). Please read this Policy carefully

1. Personal Data We May Collect About You

We will collect various types of personal data about you for the purposes described in this Policy, including:

You are under no obligation to provide any such information. Providing your personal data to us (in particular, your personal details, your email, your address, your credit/debit card numbers and bank code and your telephone number) is necessary for processing your order for the purchase of products on the Website, supplying other services provided on the Website upon your request, or when your personal data is needed to fulfil obligations required by law or regulations. The refusal to provide us with any personal data necessary for performing the above purposes may consequently prevent us from processing your order for the purchase of products sold on the Website or fulfilling obligations required by law and other regulations. Therefore, failure to provide personal data may constitute, in some cases, a legitimate and justified reason for not processing your order for the purchase of products sold on the Website or not providing the Website’s services.
Disclosure of further personal data to us other than that required for fulfilling legal or contractual obligations and to properly browse our services with necessary traffic data is, on the contrary, optional and does not have any effect on the use of the Website and of its services or on the purchase of products on the Website. We will inform you at every step whether disclosing your personal data to us is required or optional by marking with an appropriate symbol (*) the information that is required or data needed for the purchase of products and/or for the provision of requested services on the Website.

2. Minimum Age

Protecting the safety and privacy of children is very important to us. We do not accept registrations or orders submitted by, and will not knowingly collect or use personal data from anyone under the age of sixteen (16) years, or any other age limit set out by the law of his/her country of residence. By registering or making any purchase on the Website, you confirm that you have reached the age of majority in your country of residence.

3. Cookies

Our Website uses cookies. More information can be found in our Cookie Policy.

4. Use Made of Your Personal Data

Whenever we process your personal data, we do so on the basis of a lawful "justification" (or legal basis) for processing. In the majority of cases, the processing of your personal data will be justified on one of the following bases:

The purposes for which we process your personal data are the followingThe processing of your personal data is justified by the following legal basis:
1 Process your purchases and to provide you with the services and information offered through the Website and which you request Performance of a contract
2 Administer your account with us Performance of a contract
3 Verify and carry out financial transactions in relation to payments you make Performance of a contract
4 Audit the downloading of data from the Website Our legitimate interest to get to know our customers better and improve our services accordingly
5 Improve and customise our Website, and our products, services and our business in general, such as by tracking your product preferences, shopping history and interactions with the Website Our legitimate interest to get to know our customers better and improve our services accordingly
6 Identify visitors to the Website Our legitimate interest to improve our products and services
7 Carry out data analytics and market research Our legitimate interest to get to know our customers better and improve our services accordingly
8 Carry out data enrichment, such as by analysing your product preferences, shopping history and interactions with the Website together with data collected from third parties, such as data that you agree to share with us on social networks (e.g., Facebook, Instagram, etc.) and/or that we may collect from publicly accessible databases Your prior explicit consent
9 Correspond with you to resolve your queries or complaints Your prior explicit consent
10 Send you marketing communications containing news, information and updates about our products and services, offers, promotions and special events, and other marketing communications that may be of interest to you (by SMS, email or telephone), and customize your experience with us to your interests and shopping habits and improving our services, notably via profiling. We also may use the data we collect about you to assist us in advertising our products and services on third party websites – please see our Cookie Policy for additional information Your prior explicit consent and our legitimate interest in keeping our customers/prospects updated about our services and products

5. Disclosure of Your Personal Data

We may disclose your personal data to any of our affiliate companies, or to our service providers who assist us in providing the services we offer, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in performing other tasks, from time to time.
For the avoidance of doubt, we will get your express opt-in consent before we share your personal data with any third party company other than Rilievi Group for marketing purposes.
Your personal data will be accessible by authorized personnel of Rilievi Group and affiliated companies, and service providers acting on our behalf on a need-to-know basis. If personal data is transferred to or processed in countries outside the European Union, we make sure that our contractors guarantee an adequate level of data protection.
We may also share your personal data with third parties in connection with potential or actual sale or restructuring of our company or any of our assets, or those of any associated company, in which case personal data held by us about our users may be one of the transferred assets.
We will also respond to requests for personal data where required to do so by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.

6. Security

We place great importance on the security of all personal data associated with our users. We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access. For the best possible protection of your personal data outside the limits of our control, your device should be protected (such as by updated antivirus systems) and your internet service provider should take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering).
While we take reasonable steps to protect your personal data, we cannot guarantee that the personal data you disclose to us will be 100% secure, nor that any data breach will not occur.
You accept the inherent security implications of dealing on-line over the Internet and will not hold Rilievi Group or their processors responsible for any data breach unless it is due to our negligence.

7. Retention of Your Personal Data

Our general approach is to retain your personal data only for as long as required to fulfil the purposes for which it was collected. We generally retain your personal data for three years from the end of our relationship or from the last contact from you, unless local law requires otherwise. However, in some circumstances we may retain personal data for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements.
In specific circumstances we may also retain your personal data for longer periods of time corresponding to the applicable statute of limitations so that we have an accurate record of your dealings with us in the event of any complaints or challenges.

8. Your Rights

You have the following rights with respect to your personal data:

You also have the right to lodge a complaint with a supervisory authority if you consider that the processing of your personal data infringes applicable law.
For further information regarding your rights, to exercise any of your rights, or if you have any complaints or questions regarding the processing of your personal data please contact privacy@rilievi.com.
Please note that we may request proof of identity, and we reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. We will endeavour to respond to your request as soon as possible and in any case within the applicable timeframes.

9. Changes to this Policy

We may occasionally change this Policy, for example, to comply with new requirements imposed by the applicable laws or technical requirements. We will post the updated Policy on the Website. We may also notify you in case of material changes and seek your consent to those changes, where required by applicable law. You are thus encouraged to periodically review this page.

Cookies and Other Technology Policy

1. What is a cookie?

Cookies are text files containing small amounts of information that a user’s device (computer, tablet or mobile) downloads when it visits a website. They allow the site to “remember” your computer, but not specifically who is using it, and improve your user experience. By associating the identification numbers in the cookies with other customer information when, for example, you log-in to the site, then we know that the cookie information relates to you.

2. What is the scope of Cookies?

Cookies are used generally for different purposes, such as letting the user navigate between pages efficiently, implementing the user's preferences and generally improving their browsing experience, by customizing the website according to their navigation and user profile. They can also help ensure that the adverts that the user sees online are more relevant to them and their interests.

3. What cookies do we use?

Our website uses several type of cookies for different purposes as better explained below in section 4 “Categories of cookies on shopnokaoi.com”. In particular we use:

Among these cookies it is possible to refer to:

4. Categories of Cookies on shopnokaoi.com site

The type of cookie used on our website can fall under one of the categories below.

5. Information Sharing

We do not share information collected through the use of cookies and pixel tags with any third party, except with our subsidiaries and affiliated companies, our advertising agencies/providers and our IT service providers (e.g. hosting providers), exclusively for the purposes set out above.

6. How to Manage Your Cookie Preferences

At any time, you have the option to accept or decline the use of cookies/pixel tags by changing your browser application settings.
Most browser applications automatically accept cookies but you can set it to receive an alert each time an operator tries to send you cookies/pixel tags, and/or prevent it from accepting them. On most browsers, the “Help” portion of the toolbar will tell you how to prevent it from accepting cookies, how to have it notify you when you receive cookies/pixel tags, or how to disable cookies/pixel tags altogether.
Below are pages describing these settings in more detail for each browser:

If you use multiple browsers (e.g. Internet Explorer, Google Chrome, Firefox, etc) you must repeat this procedure with each one, and if you connect to the web from multiple devices (e.g. from work and at home), then you will need to set your preferences on each browser on each device.
Please note that if you disable completely cookies from the browser, then it is possible that some parts of our website will not function properly such as the normal surfing of the site, the purchase activity, and finally you may also lose any personalized activity such the advertising you receive when you visit this website will not be tailored to your interests.

7. How to disable third party cookies and advertising or targeting cookies from shopnokaoi.com site

You may learn how to disable third party cookies and advertising or targeting cookies on your computer by checking http://youronlinechoices.com/.

8. How to contact us

If you want to know more about cookies, have any question or want to send us suggestions, please contact us at Rilievi Group srl, Via del Triumvirato nr 22/3, 40132 Bologna (Italy), email privacy@rilievi.com, tel. +39 051 312116.
Rilievi Group srl. is the controller for the purposes of this cookie policy, available at privacy@rilievi.com.

9. More information

We invite you to read our privacy policy for full details of how we process your personal data.
A full overview of the cookies we use on our website and their respective names and purposes can be found hereunder:

Magento 2.x Default Cookies

Requested Functionality Cookies (Exempt)

Cookie namePurpose / Supplier
guest-view Stores the Order ID that guest shoppers use to retrieve their order status
login_redirect Preserves the destination page the customer was navigating to before being directed to log in
mage-messages Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages, The message is deleted from the cookie after it is shown to the shopper
mage-translation-storage Stores translated content when requested by the shopper
product_data_storage Stores configuration for product data related to Recently Viewed / Compared Products
recently_compared_product Stores product IDs of recently compared products
recently_compared_product_previous Stores product IDs of previously compared products for easy navigation
recently_viewed_product Stores product IDs of recently viewed products for easy navigation
recently_viewed_product_previous Stores product IDs of recently previously viewed products for easy navigation
stf Records the time messages are sent by the SendFriend (Email a Friend) module
X-Magento_Vary Configuration setting that improves performance when using Varnish static content caching

Persistent Customization Session Cookies (Exempt)

Cookie namePurpose / Supplier
amz_auth_err (Used by Amazon Pay) Value “1’ indicates an authorization error
amz_auth_logout (Used by Amazon Pay) Value “1” indicates that the user should be logged out
form_key A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF)
mage-cache-sessid The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the Admin cleans up local storage, and sets the cookie value to "true"
mage-cache-storage Local storage of visitor-specific content that enables ecommerce functions
mage-cache-storage-section-invalidation Forces local storage of specific content sections that should be invalidated
persistent_shopping_cart Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper
private_content_version Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server
section_data_ids Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.
store Tracks the specific store view / locale selected by the shopper

Google Analytics Cookies

Google Analytics Cookies (Non-Exempt)

Cookie namePurpose / Supplier
__utma Distinguishes shoppers and sessions .This cookie is created when the JavaScript library executes and there is no existing __utma cookie. The cookie is updated every time data is sent to Google Analytics
__utmt Used to throttle request rate
__utmb Determines new sessions/visits. This cookie is created when the JavaScript library executes and there is no existing __utmb cookie. The cookie is updated every time data is sent to Google Analytics
_utmz Saves the traffic source or campaign that explains how the shopper reached your site. The cookie is created when the JavaScript library executes, and is updated every time data is sent to Google Analytics
__utmv Stores visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor-level custom variable. This cookie is updated every time data is sent to Google Analytics